For better applications and shorter processing times.

LeistungsLotse revolutionises the application process: Digital, intuitive and error-free - simple for citizens, time-saving for authorities.

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Problem

Social services are often overburdened – citizens are overwhelmed

Due to the bureaucratic application processes and decentralised responsibilities, citizens often submit incorrect and incomplete applications. This excessive demand is reflected, for example, in the high rates of non-take-up.

These problems lead to delays, high costs and often unnecessary bureaucracy.

High fulfilment costs

for manual processing

Up to 50% rejection rate

due to incorrect applications

Long processing time

as authorities are often overloaded

Many queries

due to unclear application processes

Simple user guidance for higher-quality applications

LeistungsLotse enables a user-centred and structured digital application process for citizens, while at the same time relieving the burden on social service providers.

Verifiable entitlement

before application

Multi - Application

Always applying for the right benefit without loss of data

Seamless connection

with administration's software

High data protection standards

through GDPR compliance and server location in Germany

Modern Standards

We apply the DIN SPEC 66336 as OZG standard

Multilingual and in easy language

for easy accessibility

Stadt Amberg
Stadt Amberg
„Die Zusammenarbeit mit dem Startup Leistungslotse hat uns in unseren Abläufen wunderbar unterstützt.“

Unser Mehrwert: Weniger Stress für Behörde und BürgerInnen

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Höchste Antragsqualität und geringste Fehlerquote Spart Kosten durch effizienteren Antragsprozess Einfache Antragstellung für BenutzerInnen Vorprüfung mit Rechner und Lotsen Alle Leistungen in einem Portal (Wohngeld, Grundsicherung, Bürgergeld) Gesicherte Übermittlung und mögliche Fachverfahrensanbindung (XÖV) OZG und bereits DIN SPEC 66336 konform Hoher Datenschutzstandard und zertifizierte deutsche Server

Staatliche Online Dienste

Höchste Antragsqualität und geringste Fehlerquote Spart Kosten durch effizienteren Antragsprozess Einfache Antragstellung für BenutzerInnen Vorprüfung mit Rechner und Lotsen Alle Leistungen in einem Portal (Wohngeld, Grundsicherung, Bürgergeld) Gesicherte Übermittlung und mögliche Fachverfahrensanbindung (XÖV) OZG und bereits DIN SPEC 66336 konform Hoher Datenschutzstandard und zertifizierte deutsche Server

Referenzen

Bekannt aus

Handelsblatt Journal

Gewinner und Finalisten

myGovernment 2025
Sachsen-Anhalt Innovationswettbewerb

Mitglied bei

Bitkom
SEND
Anthropia
Impact Factory

Referenz Kommune

Stadt Amberg

Gefördert von

Bundesministerium für Wirtschaft und Klimaschutz
Europäische Union
ESF - Europäischer Sozialfonds
Humboldt Innovation

Posts

An index finger taps on the display of a tablet
Digitalisation by differentiation in the communication

How digital solutions can benefit from the differentiation between informal and formal communication using the example of social administration

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A multitude of connected hectagons that generate digital waves
Digitalisation as inevitable focus for municipalities

The future of administration: Why digitalisation is now a top priority for local authorities

Read more

FAQ

The informal procedure enables a high degree of flexibility in social administration. We inform users at every step of the application process without providing case-related advice in accordance with the RDG (Legal Services Act). In addition to the information on legal remedies, the most important obligations of the applicant are also pointed out.

The application can be easily integrated into the website in the design of the respective municipality. The data is transferred to the administration's software, given an API is provided.

LeistungsLotse is GDPR-compliant and is hosting completely in Germany.

Markus

How can we work together?

✅ Simply test with pilot

✅ Already available for living allowance

✅ Value-added price

Together we are shaping the future of social administration - digital, efficient and citizen-friendly.

Markus Poschenrieder

Make an appointment
Mobile

+49 (0) 176 704 543 52

E-Mail

info@leistungslotse.com